Returns & Exchanges

Our goal is your complete satisfaction. If you are not happy with your purchase, we are here to help.

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Return Policy

You have 30 days from the date of delivery to return your items. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

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Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item in a different size or color, please send us an email at support@yourstore.com.

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Non-Returnable Items

Certain items cannot be returned for hygiene and safety reasons:

  • Gift cards
  • Downloadable software products
  • Personal care items (earrings, masks, etc.)
  • Sale items (Final Sale)
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How to Start a Return

Step 1: Email us with your Order Number.

Step 2: Wait for our team to send you a Return Label.

Step 3: Pack your item securely and drop it off at the post office.